Shipping and Delivery Policy

Last Updated: 13 Oct 2024

Thank you for choosing Shree Datta Bhel for your business needs. We are committed to delivering our products to your franchise efficiently and in the best possible condition. Below is an outline of our shipping and delivery policy.

1. Base Location

Our company is based in Ichalkaranji, District Kolhapur, Maharashtra. All shipments are processed from this location. We aim to serve our franchises with prompt and reliable deliveries.

2. Order Processing Time

  • Orders are processed Monday to Saturday, excluding public holidays.
  • Order Placement: Orders placed before 2:00 PM will be processed the same day, while orders placed after 2:00 PM will be processed the next business day.
  • Processing Time: Once an order is placed, it typically takes 1-2 business days to process before shipment.

3. Shipping Zones

We deliver to all franchises within India. Delivery times and shipping costs may vary depending on the location of your franchise.

4. Shipping Methods and Costs

We work with trusted courier services to ensure safe and timely delivery. Shipping methods are selected based on the size and weight of your order, as well as the delivery destination.

  • Standard Shipping: 5-7 business days.
  • Expedited Shipping: 2-4 business days.
  • Shipping costs will be calculated at checkout based on the volume and weight of the order, as well as the delivery location.

5. Delivery Timeframes

Once the order is dispatched, delivery timeframes will vary depending on the destination. The estimated delivery timelines are as follows:

  • Within Maharashtra: 3-5 business days.
  • Rest of India: 5-7 business days.
    Please note, delivery times are estimates and may be subject to delays due to external factors such as weather, holidays, or shipping service delays.

6. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number and link to track your order in real time.

7. Delivery Issues

In the unlikely event that there are any issues with the delivery (e.g., delay, damage, or lost shipment), please reach out to our customer support team immediately at shreedattabhelich@gmail.com or call us at +91 7875397711.

8. Damaged or Incorrect Orders

If you receive a damaged or incorrect order, please notify us within 24 hours of receipt. We will work quickly to rectify the situation by providing a replacement or refund, depending on the issue. To report a problem, email us at shreedattabhelich@gmail.com with your order details and any relevant photos of the issue.

9. Undeliverable Packages

In cases where a package is returned to us due to incorrect address information provided by the customer, failed delivery attempts, or refusal of the package, the customer will be responsible for additional shipping charges to reship the order.

10. International Shipping

At this time, we do not offer international shipping. Our services are currently limited to franchises within India.

11. Contact Us

If you have any further questions regarding our shipping and delivery policy, please don’t hesitate to contact us at:

  • Email: shreedattabhelich@gmail.com
  • Phone: +91 7875397711

We appreciate your business and strive to deliver quality products to your franchise on time, every time.